Delivering compassionate, trusted care in our network of homes across the UK. Welcome to Mission Care Associate, where we put your wellbeing first.
ABOUT MISSION CARE ASSOCIATE (MCA)
We make a difference in people's lives
At Mission Care Associate (MCA), we believe in offering more than just care—we
create homes where residents feel valued, comfortable, and supported. Our approach is rooted in
compassion, dedication, and excellence in care.
Nestled along the picturesque Norfolk coastline in Mundesley, Clarence House Care Home offers
exceptional care services in a warm, homely setting. Our 41-bed care home provides a range of
specialized services including Residential Care, Palliative Care, Respite Care, and Convalescent Care.
With stunning sea views and beautifully landscaped grounds, Clarence House is designed to offer
residents peace, relaxation, and the highest standards of care
"During my visit I observed that the care home is like a family home. Very pleasant environment.
Food was very good and staff were very efficient and responsive. My uncle was siverly malnourished
before he moved to the home and now, he is gaining weight. Excellent care team and Manager"
Service User – 2
" I cannot thank the staff enough at Clarence House, my mum spent 6 weeks with them, her care was
outstanding. Every member of staff is caring, thoughtful, and professional, they did their very best
for her. I was always made welcome, kept up to date with any concerns. The building is old but very
clean, the residents all seem happy and cared for to a high standard, I had my worries when making
the decision to admit Mum into a home, I need not have worried. They looked after my mum very
well; I will be forever grateful. "
Service User – 3
" My wife transferred to Clarence House six weeks ago. During her stay, she has begun to feed herself
again, after not doing so for the last two years. Her general demeanour has improved noticeably. The staff at Clarence from management through to laundry, kitchen,
housekeeping and the excellent carers do their best to meet the needs of residents. Clarence House
is very pleasing on the eye, with an excellent location. Rooms are an excellent size and everywhere is
immaculately clean. "
Care Quality Commission (CQC) Rating
We are proud to be rated
GOOD
by the CQC (as of April 2022).
Our commitment to maintaining the highest standards of care ensures that our residents are always in good hands.
We provide high-quality Personal Care tailored to meet the individual needs of each resident,
supporting their health, comfort, and independence.
What can I bring to the Care Home? Can we bring furniture from home?
Yes, absolutely. We encourage residents to bring personal items that help them feel at home. While
all rooms are fully furnished, you're welcome to bring a favourite chair, small furniture items,
personal photos, pictures, or even your own curtains. If you're unsure about any item, our team will
be happy to check for you.
Can someone with Dementia move into the home?
Yes, individuals living with Dementia are welcome. We aim to provide a supportive and
understanding environment that promotes dignity and wellbeing.
Do I have to pay extra for entertainment?
No, all in-home entertainment, events, and activities are included. These are designed around the interests and needs of our residents to promote physical, cognitive, and social wellbeing.
How quickly will my family member arrive after admission acceptance?
This can be discussed with the manager.
What are your visiting times?
We do not have any set visiting restrictions. This is your home, and family and friends are welcome to visit anytime. We encourage visits around mealtimes to enhance the sense of community.
Do you cater for certain dietary requirements?
Yes, we cater to a wide range of dietary needs. Our chef will be happy to discuss individual preferences and requirements to ensure meals are both enjoyable and nutritious.
Can I bring my own things when I move in?
Yes, we want you to feel as comfortable as possible. You're encouraged to bring items that make
your room feel more personal. Our team will do their best to accommodate your preferences.
Don't see an FAQ relevant to you? Use the form below to ask us a question
Jenny Daynes
Operations Manager
Jenny brings a wealth of experience and dedication to her role as Operations Manager. With over 30 years in the health and social care sector, Jenny has worked across a wide variety of care settings and is known for her compassionate leadership and unwavering commitment to delivering the highest standards of care.
Throughout her career, Jenny has earned a reputation for excellence, ensuring that every individual receives person-centred, dignified, and safe care. She understands the unique needs of each client and works closely with her teams to tailor support that promotes independence and wellbeing.
Jenny’s passion lies in making a meaningful difference in people’s lives—whether supporting those in residential care or leading teams to thrive in their roles. Her hands-on approach, deep understanding of care regulations, and strong leadership make her an invaluable asset to the organisation.
Recently recognised as one of the Influential Women in Business 2025, Jenny’s achievements are a testament to her outstanding leadership and the positive impact she brings to the care community.
Olivia Barker - Wood
Registered Manager for Clarence House
I began my journey at Clarence House in 2017 as a Care and Support Worker, progressing to a senior role in 2018. In 2019, I was given the opportunity to become Deputy Manager, and during that time, I was proud to support the team in achieving a ‘Good’ rating from the Care Quality Commission (CQC).
Now, as the Registered Care Home Manager, I am honored to lead this incredible team. Since stepping into this role, we have successfully maintained our ‘Good’ CQC rating, a testament to the dedication and hard work of everyone at Clarence House.
Beyond Clarence House, I have experience in various care settings, having worked both as an agency worker and as a Deputy Area Manager for a major health and care provider. My passion lies in delivering hands-on, person-centred care, ensuring that every resident enjoys the best possible experience while calling Clarence House their home.
Outside of work, I stay busy with my energetic dog, Pablo, and I’m a keen chef—so you might just find me lending a hand in the Clarence kitchen from time to time!
30+ Years of Care Experience
